Terms and Conditions

Terms and Conditions (GTC):

1. Scope

These general terms and conditions apply to all orders and contracts between the customer and Love by Lily, unless expressly agreed otherwise in writing.

2. Conclusion of contract

The contract is concluded when the customer places an order and it is accepted by the company. The company reserves the right to refuse orders without giving any reason.

3. Prices and payment terms

The prices are in euros and include VAT. Payments are due within 1 days of the invoice date without deductions. The company reserves ownership of the delivered goods until full payment has been made.

4. Delivery and shipping

Delivery takes place within 3 days of receipt of the order, unless otherwise agreed. The shipping costs are to be borne by the customer unless expressly agreed otherwise.

5. Right of withdrawal

The customer has the right to withdraw from the contract within 1 day without giving reasons. The customer bears the costs of the return.

6. Liability

The company is only liable for damage caused by gross negligence or intentional action. Liability is in any case limited to the value of the goods ordered.

7. Data protection

The Company’s Privacy Policy forms part of these Terms and Conditions and can be found on the Company’s website.

8. Final provisions

The law of The Netherlands apply. The place of jurisdiction for all disputes arising from or in connection with this contract is The Netherlands.

 

 

Refund policy:

1. Right of withdrawal

The customer has the right to withdraw from the contract within 1 days without giving reasons. The cancellation period is 1 days from the day on which the customer or a third party designated by him who is not the carrier takes possession of the goods.

2. Exercising the right of withdrawal

In order to exercise the right of withdrawal, the customer must inform us of his decision to withdraw from the contract by means of a clear statement (e.g. by post, fax or email). The customer can use the attached sample cancellation form, although this is not mandatory.

3. Consequences of revocation

If the customer cancels the contract, we will retain all payments received from them, including delivery costs (except for additional costs resulting from the customer choosing a method of delivery other than the cheapest standard delivery offered by us has chosen), immediately and at the latest within [Aantal dagen] days from the day on which we received notification of the cancellation of this contract.

4. Exclusion of the right of withdrawal

The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the customer is decisive or which are clearly tailored to the personal needs of the customer.

5. Return shipping costs

The customer bears the costs of returning the goods unless the goods delivered do not correspond to the goods ordered or have defects.

6. Contact

Love by Lily
Coenecoop 2-F1
2741 PG Waddinxveen
The Netherlands

Telephone: +31 182 239230
Email: [email protected]